HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been shipping and the tracking link will be inside for you to follow up your shipment.
HOW DO I TRACK MY ORDER?
Once the order has been shipped to you, you will get an email saying your order has been shipping and the tracking link will be inside for you to follow up your shipment. If your order contains a backorder product, the order will be shipped together when the backorder shipment is ready to be shipped. You can contact our customer service on by email or Whatsapp if you would like to have your ready stock product ship separately with additional shipping cost.
HOW DO I KNOW IF THE PRODUCTS ARE READY STOCK?
You can check the description of each product to know if they are ready stock.
All ready stock products are under ready stock tab at the main menu with some sizes as exception, please refer to the description or check with our customer service through Whatsapp or Messenger.
CAN I PAY IN ATOME INSTALMENT?
Yes! But it is only available in Malaysia for now, we are working to bring this service for customers around the world.
DO YOU SHIP TO OTHER COUNTRIES?
Yes, we do! For Singapore, simply choose your country and choose your country and check out.
WHAT ARE THE PAYMENT METHOD FOR OUTSIDE MALAYSIA?
We accept paylpal for international transaction.
For Singapore, there are options of Paypal and Bank Transfer.
FAQ